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Upgraded Version: Seamless Migration of Customer Accounts
2023-10-19 All accounts were upgraded
We have transferred your test takers, settings and test result data from the old version to the new one.
Getting Started: Basic Steps for Using the New Version
1.Sign in to the new version Admin Panel with your old version admin email
2. Verify that your test settings are accurate, including text, time, and limits
3. Share the new test link with your test takers to allow them to use a new version (video)
4. Utilize the new Admin Panel to view real-time results and track progress
If you're unable to log in, kindly contact us by clicking HELP on bottom right corner, and we will help you.
Login to Activate your upgraded account, please enter your email address (your contact email from the old Admin Panel / Account Settings), and leave the password field blank on your first login attempt. Once you have done this, your account will be activated and a password reset email will be sent to you.
We recommend avoiding mixing up the usage of the old and new versions. After logging in please start sharing your new test link(s) with candidates, to take advantage of enhanced testing, reporting, and inviting features, which enable administrators to manage candidate testing more easily and efficiently.
Frequently Asked Questions
Yes, the old version test link will remain active.
Yes, to ensure that your candidates start using the updated version, it is important to send them a new test taker link. Otherwise, they may continue to use the outdated version link that expires in December 11th. We kindly advise you to send the updated link to your candidates prior to that date. You can share the link by email or copy+paste it by clicking the Invite button in your new Admin Panel. Please see this video how to get your new link.
We are pleased to inform you that your data is securely stored in MongoDB. We take the privacy and security of your data very seriously, and we invite you to read our privacy policy for more information on how we protect your information. Our privacy policy outlines our commitment to safeguarding your personal data and explains how we collect, use, and disclose your information. Thank you for trusting us with your data, and please do not hesitate to reach out if you have any questions or concerns.
There is no more Account ID used in the new version, instead we recommend you should send the Test Link to your test takers. The link changes if you decide to delete and make a new test. You can also share them a Test ID. Read more here
You can continue access the old version until 2023 December 11th to view your old results. Your test takers cannot use old version any more after October 9th.
Data was only updated from the old version to the new one until October 9th. After this date, the data only appears in the new version.
If you are using third-party email or webhook integrations, please test carefully the compatibility of new version for your purposes. You can enable the Exit Link feature from Test Settings, if its included in your Plan level (Premium or higher).